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Return Policy - Gelatomio Gelatomio

Return Policy

We do our best to make sure everything works perfectly, but if it doesn’t, our customer services team are here to help. You can reach them on 03-7803 1288.

Where possible, damage in transit should be notified within 24 hours of receipt of the goods or reject them outright. We will arrange for a replacement of the goods and, if this does not work, a refund. For verification and examination of the cause of the problems and to help us improve our delivery quality, please retain/return the product(s) without consuming in its original packaging.